Privacy Policy

At Sona, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect information in the following ways:

Information You Provide

  • Contact details: such as name and email address when you fill out forms or sign up for updates.

  • Health information: only when you voluntarily provide it through appointment booking or health assessments.

Automatically Collected Information

  • Device and usage data: IP address, browser type, operating system, referring URLs, page views, and time spent on the site.

  • Cookies and similar technologies: used to enhance site performance, track user preferences, and deliver relevant content.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Communicate with you about your booking or results

  • Personalize your experience on our website

  • Send promotional or educational updates (if you opt in)

  • Analyse website performance and user behavior

3. Sharing Your Information

We do not sell your personal information.

We may share your data with:

  • Service providers: such as hosting providers, analytics tools (e.g., Google Analytics), and email platforms, who support our operations.

  • Healthcare partners: if you book a screening, we may share necessary information with the provider conducting the test.

  • Legal or regulatory authorities: if required to comply with laws or to protect our rights.

4. Your Choices

  • Cookies: You can manage or disable cookies through your browser settings.

  • Emails: You may unsubscribe from marketing emails at any time by clicking the link in the footer.

  • Data access and deletion: If you would like to access, correct, or delete your personal information, email us at [insert contact email].

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect and share

  • Request deletion of your personal data

  • Opt out of any future sale of your personal information (we do not sell your data)

5. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Children's Privacy

Our site and services are not intended for children under 13. We do not knowingly collect personal data from children.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

Current effective date: 01/06/2025