Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the Sona website and any services offered through it. By accessing or using this site, you agree to be bound by these Terms.

1. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not use the site:

  • In any way that violates applicable laws or regulations

  • To transmit any harmful or malicious code

  • To attempt to gain unauthorised access to the site or its systems

We reserve the right to suspend or terminate your access if we determine that you have violated these Terms.

2. Health Disclaimer

Sona provides tools to help users better understand their breast health, including risk factors such as breast density. However:

  • Sona is not a substitute for professional medical advice, diagnosis, or treatment.

  • All content and results should be discussed with a qualified healthcare provider.

  • You should not delay or disregard seeking medical advice because of information provided by Sona.

Use of our services does not establish a doctor–patient relationship.

3. User Responsibilities

By using our services, you confirm that:

  • All information you provide is accurate and complete

  • You are at least 18 years old

  • You understand the nature of the screening being offered

You agree not to misuse any test results, claim medical advice where none has been given, or use the platform to spread misinformation.

4. Appointments and Payments

If you book an appointment through Sona:

  • You agree to pay any associated fees as outlined during booking

  • You are responsible for showing up on time and following any pre-screening instructions

  • Refunds or cancellations may be subject to a separate policy

We reserve the right to reschedule or cancel appointments due to provider availability or operational constraints.

5. Intellectual Property

All content on this site—including text, images, graphics, logos, videos, and software—is the property of Sona or its licensors and is protected by applicable intellectual property laws.

You may not:

  • Reproduce, copy, or redistribute any content without permission

  • Use our trademarks or branding without authorisation

6. Third-Party Services

The website may contain links to or integrations with third-party services. We are not responsible for the content, terms, or practices of any third-party sites or services.

7. Limitation of Liability

To the fullest extent permitted by law, Sona and its affiliates will not be liable for:

  • Any indirect, incidental, or consequential damages

  • Any loss of data or personal health outcomes resulting from the use of our services

All services are provided “as is” and “as available.”

8. Modifications

We reserve the right to update or modify these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the appropriate courts.